Lawn Business Marketing Plan
By Steve Sutherland
One of the most important aspects of running a lawn care business is marketing. No matter how good you are at
maintaining lawns you will not get far in this business if you don't have an understanding of the market and know
how to package and promote your services. To do this you need an effective marketing plan. In this article I
examine some of the key elements of lawn business marketing and set out some sections that you should include when
you write up a plan of your own.
Branding your Lawn Care Business
Branding basics start with naming your business, coming up with a suitable slogan and getting a logo designed.
These three things can give your business visual representation in the market but branding runs much deeper than
A brand is a great way to build a reputation and to become well recognized in the market place. Think about the
perceptions that people will have about your brand and what you want them to think and expect. A good brand offers
people a promise and lets them know that you have standards that you always live up to. Think about your company
values and business philosophy when you are deciding what kind of brand you want to be known as.
Packaging and Pricing
Another important aspect of lawn care marketing is the
packaging and pricing of services in order to make them appealing to prospective clients.
Present prospective customers with a variety of options that are clear for them to understand. Lump services
together into packages and give customers the impression that they are getting better value by hiring you for more
than just lawn mowing.
It is important that you fit in to your local market by having your pricing just right. The correct price is the
one that allows you to maximize your profits. It must be high enough to allow you to profit while also being low
enough to remain competitive.
Understanding your Customers
Marketing is also about understanding your customers and their needs and desires. From your lawn care business market research you should have a fairly good idea
of the profile of a typical lawn care service user. Once you know who the people in your target market are you can
then look at what kind of services they need and what kind of marketing methods they would be responsive to.
Identify Niche Markets
While it will pay off to offer services that are in great demand such as lawn mowing you will also probably find
that there are a lot of local competitors.
Look for other niche markets in the lawn maintenance and landscaping industries. They might not be required by
so many people but if you can find something suitable then you may find that the lack of competitors will allow you
to make much higher profit margins than you would mowing lawns. You may find that you can earn additional money by
power washing driveways as well as mowing lawns.
One common method of getting the word out about your lawn business is through advertising. There are numerous
options available and prices can vary. Remember that your advertising should be as targeted as possible to local
people that fit your desired customer profile. Also try to track ad performance so that you know which methods are
A Sales Approach
Getting an enquiry from a prospect is one thing but you then have to actually convert that lead into a new
account. Make sure that things run smoothly when customers contact you and that you are able to arrange to meet
them to bid on their lawn. The ability to sell to these prospects comes down to a combination of what you have to
offer them and the way that it is sold to them. Write up a sales script that you can memorize and go over with
prospective clients when you meet them face to face. Constantly work on improving your sales techniques.
Other Lawn Business Marketing Methods
Aside from advertising there are numerous other ways that you can generate leads. Most lawn care business owners
state that alongside advertising they get most of their new business through referrals. This method relies mostly
on good customer services but there are also ways to encourage positive 'word of mouth' to spread. Networking,
either socially or in joint ventures with other business is another popular way of getting new lawn care
Lawn Care Business Market Research
Lawn Care Advertising Methods
Six Ways to Get More Lawn Business
Customer Service in the Lawn Care
'Word of Mouth' Marketing for a Lawn Care
What are Lawn Care Business Customers Looking
Design Ideas for Lawn Care Logos
A Great Lawn Care Business Website